Comments on: Keeping multiple computers in sync http://www.perfect-diet-tracker.com/helpdesk/keeping-multiple-computers-in-sync Perfect Diet Tracker Software Help & Support Site. Tue, 09 Mar 2010 12:00:56 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: laura killmater http://www.perfect-diet-tracker.com/helpdesk/keeping-multiple-computers-in-sync/comment-page-1#comment-250 laura killmater Sat, 07 Nov 2009 22:26:03 +0000 http://www.byoni.com/helpdesk/keeping-multiple-computers-in-sync#comment-250 We never used dropbox before. That makes total sense. We just set it up for each of us instead of setting it up with only one of our email addresses. So, you are right, we had 2 accounts. I changed it and now it seems fine. Thanks! We never used dropbox before. That makes total sense. We just set it up for each of us instead of setting it up with only one of our email addresses. So, you are right, we had 2 accounts. I changed it and now it seems fine. Thanks!

]]> By: admin http://www.perfect-diet-tracker.com/helpdesk/keeping-multiple-computers-in-sync/comment-page-1#comment-249 admin Sat, 07 Nov 2009 22:15:38 +0000 http://www.byoni.com/helpdesk/keeping-multiple-computers-in-sync#comment-249 **Updated** Hi Laura, I'm sorry for any confusion, we have updated our response as apparently this is now possible with the latest DropBox. The instructions above assume you a single DropBox account to sync your data between two computers. The diet tracker saves your data on one pc and dropbox will then copy it to the other pc so it is available there. If they do an update on the other pc, the data will be copied back to the first and so on. If I understand you correctly you are saying you have two different DropBox accounts, presumably to sync with computers elsewhere and your two computers do not copy files to each other using the same Dropbox account. <del datetime="2009-11-07T22:20:07+00:00">I'm afraid in this case the software will be unable to locate any updated data as DropBox will not have copied it between your computers. It may be worth looking to see if it is possible for DropBox to sync files across accounts as this may be the answer to your particular problem, it is not a scenario we have seen before as most users use a single account to sync data between all their computers, but we will look into this and see what can be done.</del> We now have a solution! DropBox have a help page available at http://www.dropbox.com/help/19 This page runs through the steps needed to link the Perfect Diet Tracker Data folder in your DropBox to another users account, so if you follow the steps the folder should appear in both yours and your husbands separate DropBox accounts, and be kept in sync using their service. I hope this helps! **Updated**

Hi Laura,

I’m sorry for any confusion, we have updated our response as apparently this is now possible with the latest DropBox.

The instructions above assume you a single DropBox account to sync your data between two computers. The diet tracker saves your data on one pc and dropbox will then copy it to the other pc so it is available there. If they do an update on the other pc, the data will be copied back to the first and so on.

If I understand you correctly you are saying you have two different DropBox accounts, presumably to sync with computers elsewhere and your two computers do not copy files to each other using the same Dropbox account.

I’m afraid in this case the software will be unable to locate any updated data as DropBox will not have copied it between your computers. It may be worth looking to see if it is possible for DropBox to sync files across accounts as this may be the answer to your particular problem, it is not a scenario we have seen before as most users use a single account to sync data between all their computers, but we will look into this and see what can be done.

We now have a solution!

DropBox have a help page available at http://www.dropbox.com/help/19

This page runs through the steps needed to link the Perfect Diet Tracker Data folder in your DropBox to another users account, so if you follow the steps the folder should appear in both yours and your husbands separate DropBox accounts, and be kept in sync using their service.

I hope this helps!

]]> By: laura killmater http://www.perfect-diet-tracker.com/helpdesk/keeping-multiple-computers-in-sync/comment-page-1#comment-247 laura killmater Sat, 07 Nov 2009 20:02:41 +0000 http://www.byoni.com/helpdesk/keeping-multiple-computers-in-sync#comment-247 Still not appearing to sync. Just to be clear.... I set the path on my computer to use my dropbox. My husband sets the path on his computer to use his dropbox. or.... do we need to set the path to either his or my drop box? I am assuming that we should be able to set path to our own individual drop boxes and then they will sync to each other. Other wise we would be dependent on having the other computer available. Still not appearing to sync.
Just to be clear….
I set the path on my computer to use my dropbox.
My husband sets the path on his computer to use his dropbox.
or….
do we need to set the path to either his or my drop box?

I am assuming that we should be able to set path to our own individual drop boxes and then they will sync to each other. Other wise we would be dependent on having the other computer available.

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