Contact Techincal Support

If you have a general technical enquiry or need help using the software...

The best way to contact our technical support team is via the online support & help pages.

The support pages contain the answers to most common questions and lets your own questions to the end of most help topics anonymously so you can get the answer you need and help others who may have the same question.

The online system is available 24/7 and is the fastest way to get an answer to your questions as it will automatically put you in contact with the appropriate support team to find you an answer asap.
 
If you have a specific problem or have a suggestion...

If you believe the problem you have is specific to your setup or you have a suggestion as to how we can improve the software please complete the following form and we will look into it for you and get back to you as quickly as possible.

Your Contact Details
Name
Email
Country
Feedback Type
Feedback category	General comment --------------------------------------------------------------- Problem report Upgrade issue Key code query Support request --------------------------------------------------------------- Suggestion for product improvement Suggestion for new product --------------------------------------------------------------- Other ---------------------------------------------------------------
Your operating system	Apple Mac OS X 10.6 (Snow Leopard) Apple Mac OS X 10.5 (Leopard) Apple Mac OS X 10.4 (Tiger) Apple Mac OS X 10.3 (Panther) Apple Mac OS X 10.2 (Jaguar) --------------------------------------------------------------- Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP Microsoft Windows NT Microsoft Windows ME Microsoft Windows 98 Microsoft Windows Other (please specify) --------------------------------------------------------------- Linux Ubuntu Linux Mint Linux Suse Linux Fedora Linux Other (please specify)
Validation Code
How can we help you?	If you are submitting a problem report we would appreciate as much information as possible so we can replicate your problem and get a solution to you as quickly as possible.